End User License Agreement (EULA)

Effective Date: July 1, 2026

This End User License Agreement (“Agreement”) is a legal agreement between you (“User,” “you,” or “your”) and Smeltz Consulting Group Inc. (“SCG,” “we,” “us,” or “our”).

By downloading, installing, accessing, or using any software, web application, mobile application, AI-powered service, automation, template, script, API, or other digital product made available by SCG (collectively, the “Software”), you agree to be bound by this Agreement. If you do not agree to these terms, do not access or use the Software.

License Grant

Subject to your compliance with this Agreement, SCG grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use the Software solely for your own internal business or personal purposes.

No ownership rights are transferred to you.

Ownership

The Software is licensed, not sold.

SCG and its licensors retain all right, title, and interest in and to the Software, including all:

  • copyrights
  • patents
  • trademarks
  • trade secrets
  • databases
  • algorithms
  • AI models
  • documentation
  • user interfaces
  • source code
  • object code
  • derivative works
  • other intellectual property rights.

Permitted Use

You may:

  • use the Software for its intended purpose;
  • install or access the Software on devices or systems under your control;
  • make a reasonable number of backup copies where technically applicable.

Restrictions

Unless expressly authorized in writing, you may not:

  • copy the Software except as permitted under this Agreement;
  • sell, lease, rent, sublicense, or distribute the Software;
  • reverse engineer, decompile, or disassemble the Software except where prohibited from restricting such activity by applicable law;
  • attempt to discover source code, algorithms, prompts, model configurations, or AI workflows;
  • modify or create derivative works of the Software;
  • circumvent licensing or security mechanisms;
  • remove copyright or proprietary notices;
  • use the Software to develop or train competing products;
  • use automated tools to scrape or harvest data from the Software;
  • use the Software for unlawful purposes;
  • interfere with the operation or security of the Software;
  • access the Software using unauthorized credentials or methods.

Artificial Intelligence Features

Some Software may incorporate artificial intelligence technologies.

You acknowledge that:

  • AI-generated output may contain inaccuracies or omissions;
  • AI output should be reviewed by an appropriately qualified human before being relied upon;
  • AI-generated content is intended to assist users and is not professional advice;
  • SCG does not guarantee the accuracy, completeness, suitability, or legality of AI-generated output.

You remain solely responsible for decisions made using AI-generated content.

User Content

If the Software allows you to submit information, prompts, documents, images, or other content (“User Content”):

  • you retain ownership of your User Content;
  • you grant SCG the rights necessary to process, store, transmit, and display such content solely to provide the Software;
  • you represent that you have the legal right to provide such content.

You must not upload content that:

  • infringes intellectual property rights;
  • contains malicious software;
  • violates applicable law;
  • contains unlawful personal information;
  • is defamatory or fraudulent.

Privacy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into this Agreement by reference.

By using the Software, you consent to the collection and processing of information described in that policy.

Third-Party Services

The Software may rely on third-party services, including cloud providers, AI model providers, authentication providers, mapping services, payment processors, analytics services, or APIs.

SCG is not responsible for:

  • outages;
  • interruptions;
  • pricing changes;
  • functionality changes;
  • discontinuation of third-party services.

Your use of those services may also be subject to their own terms.

Open Source Software

Certain components of the Software may be licensed under open-source licenses.

Nothing in this Agreement limits your rights under those licenses.

Applicable open-source notices will be provided where required.

Updates

SCG may, but is not obligated to:

  • release updates;
  • modify features;
  • remove functionality;
  • improve security;
  • discontinue versions.

Some updates may be mandatory for continued operation.

Support

Unless otherwise agreed in writing or under a separate support agreement, SCG has no obligation to provide maintenance, technical support, updates, or enhancements.

Fees

Certain Software may require payment.

Applicable pricing, billing terms, renewal terms, and cancellation policies will be presented separately.

Failure to pay applicable fees may result in suspension or termination of access.

Acceptable Use

You agree not to use the Software to:

  • violate laws or regulations;
  • infringe intellectual property rights;
  • harass, threaten, or abuse others;
  • distribute malware;
  • conduct unauthorized penetration testing;
  • engage in fraud;
  • generate unlawful content;
  • process information where prohibited by law.

Confidential Information

You agree not to disclose any non-public information regarding the Software, including technical architecture, security features, source code, or proprietary documentation.

Availability

SCG does not guarantee uninterrupted availability.

The Software may occasionally be unavailable due to:

  • maintenance;
  • upgrades;
  • internet failures;
  • cloud outages;
  • security incidents;
  • circumstances beyond SCG’s reasonable control.

Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SOFTWARE IS PROVIDED “AS IS” AND “AS AVAILABLE.”

SCG DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING:

  • MERCHANTABILITY;
  • FITNESS FOR A PARTICULAR PURPOSE;
  • NON-INFRINGEMENT;
  • ACCURACY;
  • RELIABILITY;
  • SECURITY;
  • AVAILABILITY;
  • ERROR-FREE OPERATION.

SCG DOES NOT WARRANT THAT THE SOFTWARE WILL MEET YOUR REQUIREMENTS OR THAT DEFECTS WILL BE CORRECTED.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SCG SHALL NOT BE LIABLE FOR ANY:

  • INDIRECT DAMAGES;
  • INCIDENTAL DAMAGES;
  • SPECIAL DAMAGES;
  • CONSEQUENTIAL DAMAGES;
  • EXEMPLARY DAMAGES;
  • LOSS OF PROFITS;
  • LOSS OF REVENUE;
  • LOSS OF BUSINESS;
  • LOSS OF DATA;
  • LOSS OF GOODWILL;
  • BUSINESS INTERRUPTION.

SCG’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SOFTWARE SHALL NOT EXCEED THE GREATER OF:

  • the amount you paid to SCG for the Software during the preceding twelve (12) months; or
  • CAD $100.

Some jurisdictions do not allow certain liability limitations. In those jurisdictions, liability shall be limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify and hold harmless SCG, its officers, employees, contractors, and affiliates from claims arising out of:

  • your use of the Software;
  • your violation of this Agreement;
  • your violation of applicable laws;
  • your infringement of third-party rights.

Export Compliance

You agree to comply with all applicable export control and sanctions laws.

You may not use the Software where prohibited by law.

Termination

SCG may suspend or terminate your license immediately if:

  • you violate this Agreement;
  • your account is used fraudulently;
  • required by law;
  • continued access poses security or legal risks.

Upon termination:

  • your license immediately ends;
  • you must cease using the Software;
  • you must delete any local copies where applicable.

Sections intended to survive termination shall remain in effect.

Governing Law

This Agreement shall be governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict of law principles.

The parties submit to the exclusive jurisdiction of the courts of Alberta, Canada.

Changes to this Agreement

SCG may update this Agreement from time to time.

The current version will be posted on our website with the effective date.

Continued use of the Software after changes become effective constitutes acceptance of the revised Agreement.

Entire Agreement

This Agreement constitutes the entire agreement between you and SCG regarding the Software and supersedes prior understandings relating to its subject matter.

If any provision is held unenforceable, the remaining provisions shall remain in full force and effect.

Contact Information

Smeltz Consulting Group Inc.

Website: smeltzconsulting.com

Email: legal@smeltzconsulting.com

If you have questions regarding this Agreement, please contact us using the information above.